By: Charles Romans
Carter County Times
This year Citizens Bank of Kentucky is celebrating 115 years of serving Grayson and other communities throughout the region. On Saturday June 28, the bank held a Customer Appreciation Day in Grayson, complete with freshly grilled hotdogs and other refreshments at its Carol Malone location, and welcomed the community to help it celebrate over one hundred years of offering products and services to manage the community’s financial needs.
“We are doing a summer series of customer appreciation to celebrate our 115 years, and this is a way to give back to the community,” branch operations manager Britanny Ingle said of the weekend event.
“It’s customer and community appreciation,” loan officer Rachel Burton added. “We love all our communities whether you bank with us or not. Even if you aren’t a customer, we are inviting you to come by, stop in, and have some lunch with us. We have locations all throughout Kentucky from Pikeville to Winchester. Our closest other branch is in Ashland,” she said.
Citizens Bank Northern Region Market President Kaecey Baisden said the appreciation event will last all summer, but their appreciation for their customers and the communities Citizen Bank serves is year-round.
“We will be doing this every couple of weeks all summer long, but at different branches each time,” Baisden said.
“We also have a few goodies to give away, like sunglasses and other items,” she said. “But lunch is the main thing. We are just excited about reaching out to the community and meeting new people. It doesn’t matter if you currently bank with us or not, we want you to come to one of our appreciation days and have lunch.”
Other upcoming appreciation events will be held at the Ashland and Pikeville locations on July 11, Salyersville and Louisa on July 25, and the Main Office and Mayo Plaza on August 8.
“Citizens Bank is always working on new and innovative ways to serve their customer and help them manage their finances in the way that is most beneficial to each individual,” Ingle said. “And we have also been advertising our Liberty Checking product. It has a club membership with it where you can get discounts and savings coupons. And you can get those (coupons) for major theme parks like Dollywood and Disney World. So, if you are planning a vacation, it can pay for itself with just one trip.”
“One really good thing about the Liberty Checking is the app is really dynamic,” Baisden added. “So, if you are here in Grayson using your app, it will give you discounts at local restaurants and things like that.”
The app also adjusts depending upon location, she noted.
“If you are in Ashland, it will give you Ashland restaurants and businesses.”
Baisden said the app is really beneficial, and helps Citizens Bank truly connect with its customers. “We are a community bank, and we like to partner with our small businesses within our communities,” she said.
Contact the writer at charles@cartercountytimes.com
